Privacy Policy

Home Privacy Policy

Last Updated: March 23, 2026  |  Effective Date: March 23, 2026

RoyalMoments Events ("we," "us," or "our") is committed to protecting the privacy and personal information of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

By using our website or services, you consent to the data practices described in this policy. Please read it carefully.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information You Provide

  • Name, email address, and phone number (via contact forms, consultations)
  • Event details such as date, venue preference, guest count, and event type
  • Billing and payment information when booking our services
  • Communications and correspondence you send to us

1.2 Automatically Collected Information

  • IP address and browser type
  • Pages visited and time spent on our website
  • Referring website and search terms used
  • Device information (type, operating system)

1.3 Cookies

We use cookies and similar tracking technologies to improve your browsing experience. You may disable cookies through your browser settings, though this may affect website functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to enquiries and provide wedding/event planning services
  • To process bookings and manage client accounts
  • To send appointment confirmations, reminders, and service-related communications
  • To improve our website, services, and client experience
  • To send marketing communications (only with your consent)
  • To comply with legal obligations and enforce our terms

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Trusted Vendors: Caterers, photographers, decorators, and other event vendors who need information to fulfil services for your event. These vendors are bound by confidentiality agreements.
  • Payment Processors: Secure third-party payment gateways to process transactions. We do not store payment card details.
  • Legal Authorities: When required by law, court order, or governmental regulation.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL/TLS encryption for data transmission on our website
  • Restricted access to personal data on a need-to-know basis
  • Regular security assessments and vulnerability monitoring
  • Secure storage practices for all client data

While we strive to protect your information, no method of data transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Portability: Request your data in a portable, machine-readable format

To exercise any of these rights, please contact us at info@royalmoments.in.

6. Retention of Data

We retain your personal information only as long as necessary to fulfil the purposes described in this policy, or as required by law. Client event data is typically retained for 3 years after the event date for accounting and reference purposes.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., social media platforms, vendor sites). We are not responsible for the privacy practices of these sites and encourage you to review their policies independently.

8. Children's Privacy

Our services are intended for adults (18+). We do not knowingly collect personal information from children under 18 years of age. If you believe we have inadvertently collected such data, please contact us immediately for deletion.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after any changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: