Privacy Policy

Last Updated: 1 January 2026

LuxSpace Interiors ("we", "our", "us") is a premium interior design studio registered and operating from Gurugram, Haryana, India. We are committed to protecting the privacy of all visitors and clients who interact with our website at luxspaceinteriors.in ("the Website") or reach out to us via phone, email, or WhatsApp.

This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and your rights with regard to your data. Please read this policy carefully before providing us with any personal information.

1. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Your name, phone number, email address, and city/location when you submit a contact form, call us, or message us on WhatsApp.
• Project Information: Details about your home or workspace such as area size, type of project, budget range, and design preferences that you share with us during consultations or via our forms.
• Technical Data: IP address, browser type, device type, operating system, referring URL, pages visited, and time spent on the Website — collected automatically via analytics tools.
• Communication Records: Records of email correspondence, WhatsApp messages, or written feedback you send to us.

We do not collect sensitive personal data such as financial account details, Aadhaar card numbers, or health information through our Website.

2. How We Use Your Information

We use the information we collect for the following legitimate purposes:

• To respond to your enquiry and schedule design consultations.
• To prepare and deliver quotations and project proposals.
• To fulfil contracted services and manage ongoing projects.
• To send you relevant information about our services, project updates, or design inspiration newsletters (only with your consent).
• To improve our Website, services, and user experience based on aggregate analytics data.
• To comply with applicable Indian laws and legal obligations.

We will never use your personal information for unrelated purposes or sell it to third parties for marketing.

3. Sharing and Disclosure

We do not sell, trade, or rent your personal information to any third party. We may share your information only in the following scenarios:

• Service Partners: We may share relevant project information with trusted contractors, architects, or material suppliers who are engaged to work on your project. These partners are bound by confidentiality obligations.
• Technology Providers: We use tools like Google Analytics, WhatsApp Business, and email hosting services. These providers may process limited technical data as part of their service. All such providers have their own privacy policies.
• Legal Requirements: We may disclose information if required to do so by law, court order, or a request from a competent government authority in India.

4. Cookies and Tracking Technologies

Our Website may use cookies — small text files stored on your device — to enhance your browsing experience. These include:

• Essential Cookies: Necessary for the Website to function correctly.
• Analytics Cookies: Help us understand how visitors interact with the Website (e.g., Google Analytics). All analytics data is aggregated and anonymised.
• Preference Cookies: Remember your settings and preferences for future visits.

You can control or delete cookies through your browser settings at any time. Disabling cookies may affect certain features of the Website.

5. Data Security

We take reasonable and appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:

• Using HTTPS encryption on our Website for all data in transit.
• Restricting access to personal data to only those employees and partners who have a legitimate need to access it.
• Regularly reviewing our data handling and security practices.

However, please note that no method of transmission over the internet or electronic storage is 100% secure. We encourage you to exercise caution when transmitting sensitive information online.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected:

• Enquiry data from non-clients is retained for up to 12 months.
• Project and client data is retained for up to 7 years in accordance with Indian accounting and legal compliance requirements.
• You may request deletion of your data at any time by contacting us (see Section 11 below).

7. Your Rights

As an individual whose data we hold, you have the following rights:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Correction: You can ask us to correct inaccurate or incomplete information.
• Right to Deletion: You can request that we delete your personal data, subject to legal retention obligations.
• Right to Withdraw Consent: If you have provided consent for marketing communications, you may withdraw it at any time by sending an email or WhatsApp message to us.

To exercise any of these rights, please contact us using the details in Section 11. We will respond within 30 days.

8. Third-Party Links

Our Website may contain links to external websites such as our social media pages (Instagram, Facebook), Google Maps, and WhatsApp. This Privacy Policy applies only to our Website. We have no control over and are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our Website and services are intended for adults aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18. If you believe a child has provided personal information to us, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last Updated" date at the top of this page will always reflect the most recent version. We encourage you to review this policy periodically. Continued use of the Website after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:

• LuxSpace Interiors
• F44, South City 1, Gurugram, Haryana – 201301, India
• 📞 +91 98914 33466
• ✉️ hello@luxspaceinteriors.in
• 💬 WhatsApp: +91 98914 33466